

If the Brother printer is not listed, the driver may not be installed properly. Scroll and select Printers & Scanners in the left navigation bar.Ĭlick Apple Menu and select System Preferences > Printers & Scanners.Ĭheck the following printer driver settings. ( Click here to see how to open the Control Panel.)Ĭlick Hardware and Sound => Devices and PrintersĬlick Apple Menu and select System Settings. STEP 3: Check the printer driver settingsĬlick Start > Settings > Bluetooth & devices > Printers & scanners. Verify that the cable is connected to the USB port on the machine and not a Network port, Line Jack, Ext Jack or any port other than USB port.Ĭonnect to a different USB port on the computer. We recommend that the USB cable you use supports the following specifications: (If you are using a USB hub, remove it and connect your Brother machine directly to the computer.) NOTE: When the USB connection confirmation screen appears, click Allow or Yes. Disconnect both your Brother machine and the computer and reconnect. Try disconnecting and reconnecting the USB cable on from both ends. NOTE: Illustrations shown below are from a representative product and operating system, and may differ from your Brother machine and operating system.



STEP 2: Check the connection of your Brother machine and the computer If the machine's screen is blank or Deep Sleep Mode, press any button on the machine to see if it wakes from Sleep Mode. If an error is displayed, go to the Troubleshooting section and find a solution. Make sure that your Brother machine is turned on.Ĭheck if the machine's display or LED indication of your Brother machine is not showing some error. STEP 1: Check the status of your Brother machine Restart your Brother machine and the computer.Check the connection of your Brother machine and the computer.Check the status of your Brother machine.To resolve this issue and be able to print again, follow the recommendations below:
